Emails - Chat - Web Call Back |
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Email ManagementGive your contacts unparalleled response time !
NameSibilo CC EmailFunctionEmail is critical to customer relations in today’s market landscape. Sibilo CC Email will allow you to handle several hundred emails per day, providing your contacts with ever-better targeted replies thanks to its knowledge sharing features. Sibilo CC Email will smartly route your company’s incoming email to the best qualified agents in accordance with the criteria which you have defined.Brochure & ScreenshotsDownload the Sibilo CC Email Brochure
Web Modules: Chat & Web Call BackGive your customer a direct link between your Internet site and your customer service
NameSibilo CC Web Function
The Chat module allows your agents to chat with your contacts. Brochure & Screenshots
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Fax
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Sibilo CC FaxFunction
Incoming faxes are managed optionally by associating Attachments to an email. This option consists in integrating a fax gateway (group fax server) associated with a messaging system. Your outgoing faxes are thus also managed.