Contact / Call Center Software |
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With Sibilo Contact Center, improve the quality of your Customer Relationship Management, optimize information exchanges, handle bigger contact volumes, run telemarketing campaigns and more, while strengthening your brand or corporate image.
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Function
Sibilo Contact Center is a comprehensive multichannel front-office solution, seamlessly integrating with your company’s information system.
Formed by several complementary software bricks, Sibilo Contact Center is a unique “à la carte” offering. Custom-design your company’s contact center by selecting the modules you need.
Sibilo Contact Center is a scalable offering by which you only pay in accordance with the number of positions connected and the modules used.
Whatever your media, Sibilo Contact Center will give you the necessary management modules and CTI links along with its powerful Smart Router.
Click here for a description of our modules.
Key Advantages
- Flexibility : Sibilo Voice provides a wide range of parameter definition and configuration features to match up with your company’s needs
- It’s fast : Ultra-fast development and setup
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Adaptability : Fully integrates with your company’s information system
- Independent : Independent of existing telephone systems (telephone switchboard PABX) A scalable offering : Scale your agents and functions at any time to meet your company’s needs
- Reversible : On-Demand / On-Premise
- Enhanced productivity : (Customer file call up) with easy-to-implement CTI
On-Demand or On-Premise
Two ways to benefit from your App-line softwares :
- the traditional way, under license (On-Premise, turnkey)
- or pay as you go : also referred to as on-demand or SaaS, through our Sibilo CC on Demand solution.
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