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Home arrow Partners arrow Become an App-line Partner

Become an App-line partner

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App-line is committed to its win-win partnership philosophy. We don’t simply sell a project, with our partners we build a true ecosystem around our systems and solutions.

Sibilo’s open-source product suite is designed to integrate with the world’s leading contact center technologies. At App-line, we recognize that successful customer service solutions depend on close-knit integration of first-class complementary technologies. App-line’s solutions are thus tailored to meet your specific needs and business challenges to ensure that you and your customers succeed.

For more information, contact our partnership coordinators or our Marketing department.

 

What type of partnership?

Integrator Partner

Become our integrator partner and benefit from App-line’s community of expertise with our other partners and, more particularly our software publisher partners. Setting up CRM solutions generally involves software developments for access to information systems, integration in telephone systems, and others. Our integrator partners operate with a global view of a system and generally ensure the prime contracting for systems to be set up. As resellers, you benefit from significant discounts on the retail prices of our products.

 

Publisher Partner

Setting up a customer service system involves a number of software products including CRM, ERP, HelpDesk and others. When you select a product from one of App-line’s publisher partners, you are sure your systems will operate correctly with our Sibilo products. As partner companies, we pool our R&D resources to ensure optimum product interoperability.

 

Technical Partner

When necessary for specific product options, App-line selects the best of the breed components available on the market to ensure full integration with its systems.

 

 Key advantages of a partnership with App-line

 


App-line’s partners benefit from our recognized know-how, proven solutions and a market vision focused on delivering the full potential of tomorrow’s dynamic contact center.

Our approach is inclusive, our partners are closely woven into our marketing strategy and benefit from significant advantages in co-marketing, customer care, technical support and pre-sales operations.


Key benefits for our partners include :

  • Training on products : you receive in-depth training in sales and use of our products
  • Technical support – Priority access to technical support, and development assistance delivered fast.
  • You participate in marketing events and benefit from our product brand image : success story files, press releases, App-line seminars, trade fairs and workshops.
  • In today’s market landscape where the sales cycle is a complex process, you benefit from our pre-sales support and demo tools.
  • Tools : demonstration license, 24/7 Web support tools, extranet, FAQs, training support, self-service documentation, express prototyping. 


 

To become an App-line partner, contact us.