Jump in Vocal 2.0 with App-line |
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Mission
App-line is a leading specialist contact centers and voice portals.
App-line publishes scalable, long-lasting software solutions designed
to seamlessly integrate with customer information systems.
Sibilo's products ar available on Site and on Demand.
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Sibilo products, a sustainable development philosophy
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We are proud of our accomplishments. That’s why App-line is
continuously building its future by an ambitious, strong R&D
investment policy. We are also active in research groups working on new
emergent technologies, and with groups working to standardize voice
industry recommendations such as the VoiceXML Forum .
To enhance the sustainability of its products, App-line supports and
applies the following IT standards : VoiceXML, Java, CCXML, VoIP, SIP,
SOAP/XML, thin client, Web 2.0, etc.
By this approach, Sibilo is meeting the requirements and expectations
of today’s modern companies while anticipating their future needs.
Choosing Sibilo means choosing a long-lasting solution.
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Vocal 2.0
A dynamic Contact Center solution must :
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Fully integrate with your Information System,
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Have a flexible structure to handle changing needs and development perspectives,
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Provide a multichannel capability (Email, Chat, Web Call Back, IP
telephone, video, etc.) and innovative speech synthesis and recognition
technologies,
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Be simple and fast to set up,
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Be independent with respect to telephone architectures in place, or to come.
With its visionary approach, App-line has met the VoiceXML challenge.
App-line was the first French software house in its field to position
itself on the SaaS (Software-as-a-Service) market with its Sibilo
On-premise and On-Demand offerings. 
In 2008, App-line gave the market a new shape with its VOCAL 2.0!
Now, the technologies evolution especially in Speech Recognition allow a real browsing with natural language.
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Article : What is Vocal 2.0 according to App-line?
Brochure
Download the App-line corporate brochure .
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